Privacy Policy

At Granny's Things, we understand and value the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our website and services. We are committed to ensuring that your personal information is kept confidential and secure. By accessing our website and using our services, you agree to the terms outlined in this Privacy Policy.
 
1.Information We Collect:

Personal Information:
When you make a purchase or sign up for an account on our website, we collect personal information such as your name, email address, shipping address, and phone number. This information is necessary for order processing and delivery.
 
Payment Information:
For secure payment processing, we may collect payment information, including credit card details or other payment method details. However, we do not store any payment information on our servers. All payment transactions are processed through encrypted and secure third-party payment gateways.
 
Log Files and Analytics:
We may collect information about your browsing activity on our website, including your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data. This data helps us analyze and improve the performance of our website, enhance user experience, and understand trends.
 
Cookies and Similar Technologies:
We use cookies and similar technologies to enhance your browsing experience on our website. Cookies are small text files that are stored on your device when you visit our website. They help us recognize your preferences, track your activities, and provide personalized content and advertisements. You can control and manage cookies through your browser settings.
 
2.Use of Information:

Order Processing and Fulfillment:
We use the personal information you provide to process and fulfill your orders, including shipping and delivery. We may also use your contact information to communicate with you regarding your orders, provide order updates, and address any inquiries or concerns.
 
Marketing and Promotions:
With your consent, we may use your contact information to send you promotional emails or newsletters about our products, special offers, and updates. You have the option to opt out of these communications at any time by following the unsubscribe instructions provided in the emails.
 
Website Improvement:
We analyze the information collected from log files and analytics to improve our website's performance, functionality, and user experience. This includes optimizing page load times, understanding user preferences, and identifying and resolving any technical issues.
 
3.Data Security:
We employ industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
 
4.Data Sharing and Disclosure:

Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These service providers have access to your information only to the extent necessary to perform their tasks on our behalf and are obligated to keep it confidential.
 
Legal Requirements:
We may disclose your personal information if required by law or when we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights, investigate fraud, or ensure the safety of our users.
 
5.Third-Party Links:
Our website may contain links to third-party websites, products, or services. These third-party websites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of these websites before providing any personal information.
 
6.Children's Privacy:
Granny's Things does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our systems.
 
7.Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
 
8.Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at ;
Call: +91 88083 99093
Email: care@grannysthings.in
By using our website and services, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Privacy Policy.